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The Depository Trust & Clearing Corporation (DTCC)

Director, Incident Management & Crisis Response

town of texas, WI

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Job description

DTCC is seeking a Director of Incident Management to lead a global 24x7 Major Incident team, coordinate crisis responses, and drive continuous improvement across enterprise technologies. You will monitor SLAs, conduct RCAs, and partner with regulators and leadership to ensure robust incident handling.

The role emphasizes strong communication, cross-team collaboration, and the ability to operationalize AI-enabled capabilities for detection, triage, and decision support within the Incident

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