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California FAIR Plan Association

Director, IT EPMO (Remote)

workfromhome, CA

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About this opportunity

California FAIR Plan Association lists this Director, IT EPMO (Remote) opportunity in workfromhome, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

POSITION SUMMARY

The Director of the IT EPMO is responsible for leading the enterprise technology delivery portfolio. This role bridges the gap between executive strategy and technical implementation, driving maturity within the Enterprise PMO, managing complex cross-functional portfolios, and ensuring technology investments align with business objectives, regulatory requirements, and risk management standards. Lastly, this role provides thought leadership, inspirational talent leadership, governance, transparency, and execution discipline across the IT portfolio while enabling flexibility to support Agile, hybrid, and vendor-led delivery models.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Define and mature the EPMO operating model aligned to enterprise and IT goals and strategies

Establish delivery governance frameworks supporting Agile, hybrid (CFPA and vendor led) execution

Lead IT demand intake, project intake triage, and portfolio prioritization across business units

Manage portfolio capacity planning across internal teams and vendor partners

Oversee execution of complex IT programs, including core system modernization, vendor implementations, and regulatory initiatives

Serve as a primary liaison between C-level executives, technical teams, and business units.

Facilitate portfolio reviews, and participate in executive briefings as needed

Oversee delivery responsibilities for system integrators, vendor partners, SaaS vendors, and third-party providers

Support contract oversight and vendor risk management in partnership with Sr. leadership and Legal

Lead, inspire, and develop talent: IT project coordinators, IT project managers, program manager(s)

Champion continuous improvement, delivery maturity, and professional development

Own IT portfolio management tools, dashboards, and reporting

Provide a single source of truth for IT delivery health, reporting, and portfolio insights

Improve forecasting accuracy and delivery confidence throughout CFPA

EDUCATION, EXPERIENCE & QUALIFICATIONS

Bachelor’s degree in information systems, Computer Science, Business, or related field preferred

10+ years of experience in IT portfolio management, project management in an enterprise setting highly preferred

5+ years leading an IT PMO or EPMO in a regulated environment

Direct experience in insurance or financial services strongly preferred

Deep understanding of SaaS-based insurance core systems (policy, claims, billing) and supporting platforms

Deep understanding of insurance operations with a focus on broker/agent interactions

Experience with vendor-led implementations and system integrations

PMP, PgMP, PfMP, SAFe, or equivalent demonstrated delivery experience preferred

ITIL, COBIT, or related governance frameworks a plus

AINS, CPCU, or related insurance certifications a plus

Strategic, pragmatic, and delivery-focused

Demonstrated Change leader who can modernize delivery while maintaining operational stability

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Worksite address

workfromhome, CA, 90079, US

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