Director, Management Consulting

Job description

The Management Consulting Director is responsible for planning, managing, executing and leading a team of Staff in technology consulting related engagements, including ERP Integration; Software Selection/Implementation; Business Process Improvement; Technology Operations; IT Strategy; IT Infrastructure assessment, selection, design and implementation; Technology Compliance (e.g., HITRUST, NIST, ISO) assessment, remediation and certification; in addition to Business Transformation and Operational Excellence efforts.

In this role, the Director is charged with managing teams of professionals through all potential project stages of diagnostic, planning, solution design and solution delivery to include managing engagement economics, accurate status reporting, quality control and legal risks to the Firm. The Director is responsible for ensuring exceptional client service and high-quality engagement deliverables. The Director is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies. The Director is responsible for managing all aspects of client pursuits and advice to the practice leadership, professional development, thought leadership and business development including all phases of the client proposal process. The Director is responsible for all aspects of practice administration including time entry, client contract administration, billings, collections and adjustments to engagement realization when needed. The Director is also expected to spend a significant amount of time marketing and networking for new business, including identifying, pursuing and leading new business proposals. In addition, the Director will work with Practice Leaders to help build and expand services related to core market offerings of the practice.

Business Development

Collaborates with Partners and Managing Directors in identifying, pursuing and winning new business opportunities

Leads BDO pitch team for middle market and selective large and global company opportunities

Collaborates with pitch team in responding to new business inquiries

Cross-sells other BDO services (forensics, corporate finance, valuation, tax, due diligence, litigation, assurance, etc.)

Assists with the expansion of Management Consulting offerings

Identifies new business opportunities to expand the Management Consulting practice and communicates such opportunities to his/her peers and practice leadership

Works closely with the practice leadership to manage marketing and business development activities within practice

Oversees the development of draft proposals and reports, and completes research, when needed

Develops thought leadership for the MC practice by developing whitepapers and presentations on topics relevant to clients and the profession

Works closely with MC leadership to refresh marketing materials and website content, when needed

Collaborates with not only MC leaders to service clients and expand our presence in the marketplace, but also other practice leaders to bring the best solutions to our clients and prospects

Engagement Project Leadership

Drives professional, exceptional, high quality client service

Oversees, guides and mentors managers and staff on professional client service delivery excellence

Takes lead role in preparing and executing BDO engagement strategy as project leader in consultation with engagement partner

Serves as a high level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified

Ensures the development of efficient and effective project plans and project controls

Evaluates and recommends alternative courses of action and potential solutions to achieve best result for client

Ensures client service team appropriately analyzes client’s performance through financial results, KPIs and market growth

Ensures the client service team provides exceptional client service and develops advanced level deliverables and/or solutions to client issues and opportunities

Oversee and drive value-based diagnostic and analysis of performance improvement opportunities

Reviews and approves engagement budgets and identifies opportunities to improve engagement efficiencies, where possible

Ensures the preparation of periodic and timely billings, and ensures timely adjustments to engagement realization, as needed

Directs multiple client engagements and underlying economics to ensure engagement metrics are achieved

Identifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client’s industry

Identifies, grows and maintains strategic relationships with client personnel, including members of client management

Responsible for the preparation of formal and informal presentations for client meetings for status and reporting purposes

Fosters a positive demeanor, learning attitude and client service mentality with managers, seniors and staff

Other duties as required

Supervisory Responsibilities

Supervises the workload of MC Managers as well as Senior Associates and Associates (when necessary) on assigned engagements and reviews work product

Ensures MC Managers, Senior Associates and Associates are trained on all relevant software, practice tools and processes

Evaluates the performance of MC Managers, Senior Associates and Associates and assists in the development of goals and objectives to enhance professional development

Delivers periodic performance feedback and completes performance evaluations for MC Senior Associates and Associates in accordance with Firm guidance

Acts as mentor to MC Managers, Senior Associates and Associates, as appropriate

Acts as a leader and projects a professional, positive attitude toward client and firm personnel

Qualifications, Knowledge, Skills and Abilities

Bachelor’s degree, required; degree with a focus in Computer Science, Business, Accounting or Finance, preferred OR seven (7) or more years of Management Technology Advisory Services experience, required

MBA, preferred

Experience

A minimum of ten (10) years of experience within an internal or external consulting capacity, with a consulting firm, public accounting firm or Fortune 1000 company performing Management Consulting and Change Management as a Finance Operations, Merger and Acquisitions, Operations or Information Technology Subject Matter Expert, required

Prior significant supervisory experience, required

Prior experience with project management, change management, stakeholder management, gap analysis, process design, workflow analysis, organization design and development, lean concepts, documentation and testing of new business capabilities and tools, business cases and identification and reporting of opportunities, required

Prior experience performing process reviews, systems reviews, and reviews of application effectiveness, preferred

Prior experience assessing, selecting, designing and implementing technical solutions, preferred

Prior experience working within a national consulting organization, preferred

Prior experience in client marketing and successfully managing multiple client pursuits and proposal efforts, preferred

License/Certifications

PMP, CPA, ITIL, ISO 27001, HITRUST CCSF or TOGAF certification, preferred

Software

Proficient in the use of Microsoft Office Suite, including Excel, Word, and PowerPoint, preferred

Proficiency MS Visio for Process Analysis, preferred

Familiarity with various common middle market ERP solutions and/or familiarity of software development methodologies and/or experience working with architecture frameworks, preferred

Other Knowledge, Skills & Abilities

Excellent verbal and written communication skills, including the ability to review work product developed by others

Willingness to go above and beyond to provide superior work product while meeting engagement deadlines -- Superior analytical skills, including ability to identify issues and anomalies

Solid organizational skills, especially ability to meet project deadlines with a focus on details

Ability to successfully multi-task while working independently or within a group environment

Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously

Ability to effectively manage a team of professionals and delegate work assignments as needed

Ability to build and maintain strong relationships with internal and client personnel

Ability to encourage team environment on engagements and contribute to the professional development of assigned personnel

Executive presence and ability to act as primary contact on assigned engagements

Ability to adapt style and messaging to effectively communicate with professionals at all levels both within the client organization and the firm

Ability to collaborate with partners and managers within other service lines and industries, as well as Advisory leaders

Superior analytical and diagnostic skills and ability to break down complex issues and implementing appropriate resolutions

Capable of working in a demanding, deadline driven environment with a focus on details and accuracy

Solid project management skills

Solid grasp of general IT solution development and control concepts (leading practices)

Excellent people development and delegation skills, including training/instruction and engagement scheduling and budgeting

Executive presence to act as primary contact for clients while preparing and presenting to clients and potential clients

Capable of resolving complex business issues and proactive problem solving

Build and maintain strong relationships with internal and client personnel

Ability to travel 25-50% on average to perhaps as much as 75% of the time for a specific project, as needed

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $160,000 - $230,000

Maryland Range: $160,000 - $230,000

NYC/Long Island/Westchester Range: $160,000 - $230,000

About Us

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.

We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together.

Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

“BDO USA, P.A. is an EO employer M/F/Veteran/Disability”

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Worksite address

fort worth, TX, 76102, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.