About this opportunity
1-800-FLOWERS.COM, INC. lists this Director, Merchandising Personalized Products opportunity in burr ridge, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Director, Merchandising is the commercial leader for the defined set of categories within our personalized products portfolio. This role owns assortment strategy, pricing, margin performance, and category growth, operating as a general manager within a cross‑functional model.
This leader will drive business performance by making clear, data‑driven decisions on what we sell, how we price it, and where we invest, while partnering closely with Product Design & Development, Planning, Sourcing, and Site Merchandising to bring products to market successfully.
Key Responsibilities
Category & Portfolio Ownership: Own end‑to‑end performance for assigned categories, including revenue, margin, and inventory health
Define category strategy, assortment architecture, and SKU lifecycle (scale, maintain, exit)
Drive disciplined SKU rationalization and portfolio optimization
Identify growth opportunities across customer segments, occasions, and price tiers.
Assortment Strategy & Product Direction: Define product opportunities and commercial briefs for Product Design & Development
Lead decisions on refresh vs replace vs add, ensuring newness is purposeful and disciplined
Ensure each SKU has a clear role within the assortment (hero, core, support)
Partner with Licensing to incorporate collaborations in a scalable, profitable way
Pricing & Margin Management: Own pricing strategy and SKU‑level pricing decisions
Set and manage margin targets, including personalization upcharges
Partner with Planning and Sourcing to ensure cost and pricing alignment
Drive margin improvement through assortment, pricing, and product decisions
Promo Strategy & Demand Direction: Define promotional strategy by category, including Promo eligibility
Discount depth guardrails
Role of promotions in driving demand
Partner with Site Merchandising and Planning to execute against strategy while protecting margin
Inventory & Demand Alignment (with Planning): Define buy intent and investment priorities
Partner with Planning on forecasts, inventory risk, and open‑to‑buy decisions
Take action to manage inventory health and optimize turns
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.