About this opportunity
Servicenow lists this Director, Native Contact Center & Voice AI — Remote opportunity in santa clara, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
ServiceNow is seeking a Product Management Director for Contact Center and Voice AI to own strategy and roadmaps native to the platform. You will define how AI agents handle live conversations, shape the omnichannel agent workspace, and oversee carrier partnerships.
This is a high-visibility, individual contributor role requiring deep CCaaS and enterprise AI experience. You will collaborate with Product, Engineering, Partnerships, and Go-to-Market teams to drive a cohesive vision while
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Worksite address
santa clara, CA, 95053, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.