About this opportunity
Bay Harbor Of River Falls lists this Director opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Facility Director
Full-Time | $55,000 - $80,000 per year
Bay Harbor of River Falls | River Falls, WI
Bay Harbor of River Falls is a growing assisted living community in River Falls, WI, and we're looking for a compassionate leader who is also a results-driven business leader. As Facility Director, you'll be the face of the community: the person prospective residents, families, and referral partners think of first.
Why You'll Love This Role
Competitive Pay: $55,000–$80,000 annually
Schedule: Monday–Friday daytime schedule with occasional weekends and holidays
Mission-Driven Work: Lead a community that positively impacts residents and their families every day
Supportive Team Culture: Collaborative environment where your leadership is valued
What You'll Do
Leadership and Community Operations
Provide overall leadership and direction for the community, and make sure daily operations run smoothly and professionally.
Set clear expectations for staff performance, accountability, and resident service, and address concerns quickly.
Sales, Marketing, and Census Development
Own the full sales process, from first inquiry through tour, deposit, and move-in, tracking lead activity and conversion rates along the way.
Build referral relationships with hospitals, rehab centers, home health and hospice agencies, physicians, and elder law and financial professionals in the River Falls area.
Resident and Family Relations
Build positive relationships with residents and families, and keep communication open about services, expectations, and concerns.
Respond to resident and family concerns promptly, and look for ways to improve satisfaction.
Resident Care and Quality
Work with the nursing and clinical team to make sure care matches each resident's needs and care plan.
Monitor quality indicators and resident outcomes, and make sure resident rights, privacy, and dignity are protected.
Staffing and Employee Management
Recruit, hire, train, and retain a qualified team, and keep staffing levels where residents need them.
Build and manage staff schedules that keep the community fully covered, and adjust coverage as resident needs change.
Coach performance year-round, and recognize employees who go above and beyond.
Regulatory Compliance and Risk Management
Keep the community in compliance with all federal, state, and local regulations, licenses, and required documentation.
Prepare for regulatory inspections and surveys, and follow through on any corrective action plans.
Financial and Business Management
Help build and manage the community budget, and track revenue, expenses, and other financial indicators.
Approve purchases within your authority, and use census and financial data to guide growth decisions.
Marketing and Community Presence
Serve as the face of Bay Harbor at open houses, senior fairs, and community events.
Oversee marketing efforts, including social media, print, and advertising, to make sure they represent the community accurately.
Qualifications
Required:
At minimum 21 years in age
3-5 years of leadership experience in senior living
A track record of growing sales and occupancy in a senior living community
Strong financial acumen, including budget management and P&L ownership
Completion of (or the ability to complete) a Wisconsin DHS-approved Assisted Living Administrator training course
Preferred:
A bachelor's degree
How You'll Be Measured
This role is accountable for measurable results, including:
Occupancy and census growth
Tour-to-deposit and deposit-to-move-in conversion
Lead response time and follow-up
Referral source development
Resident and family satisfaction
Employee retention
Regulatory compliance
Budget and financial performance
Benefits for Qualified Employees
Health, Dental, and Vision Insurance
401(K)
Paid Time Off
Life Insurance
Employee Assistance Program (EAP)
We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws.
Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.