About this opportunity
The START Center for Cancer Research lists this Director, Nursing & Study Operations opportunity in richmond, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The START Center for Cancer Research (“START”) is the world’s largestearly phasesite network, fully dedicated to oncology clinical research.Throughout ourhistory, START has provided hope to cancer patients inglobalcommunity practices by offering "Hope Through Access" to cutting edge trials throughout the UnitedStatesand Europe.
The START Center for Cancer Research is seeking a Director of Nursing & Study Operations. The Director of Nursing & Study Operations is a dual-function leadership role responsible for the oversight and performance of START’s nursing teams and clinical research operations. This role ensures compliant, efficient, and high-quality care and study conduct across departments, while supporting START’s goals for study growth, operational excellence, and patient care. The Director leads Clinical Research Coordinators, Medical Records, Data Coordinators, Clinic Nurses, Infusion Nurses, Nurse Navigators, Referral Intake and Scheduling teams. The position works collaboratively across departments including Quality, Regulatory, Finance, and Site Development.
Location: START Richmond
Work Schedule: Monday-Friday 8:00am-5:00pm
Essential Responsibilities
Leadership & Oversight
Provide effective, proactive leadership to Clinical Research Coordinators, Data Coordinators, Medical Records staff, Clinic Nurses, Infusion Nurses, Nurse Navigators, Referral Intake and Schedulers.
Provide training, coaching, and development for direct reports, ensuring ongoing competency and alignment with START’s values and expectations.
Promote high-quality, patient-centered care and research delivery across clinical and study workflows.
Operational Management
Oversee processes for referral intake, scheduling, patient navigation, study startup, and protocol feasibility.
Supervise implementation of CTMS, EHR, and other clinical documentation systems.
Ensure accurate and timely data capture, monitor engagement, and audit preparedness across departments.
Oversee use of effective workflows and SOPs; lead ongoing review and revision efforts.
Clinical & Study Collaboration
Serve as clinical and operational liaison to investigators, quality team, regulatory, pharmacy, and global shared services.
Partner with leaders to ensure compliant delivery of care within the scope of research protocols.
Support review and feasibility assessment of new protocols with attention to nursing and operational capacity.
Ensure equitable study allocation and ongoing support for study teams.
Process Improvement & Strategic Support
Use continuous improvement techniques to streamline workflows and resolve care or operational bottlenecks.
Track key metrics across referrals, screening, enrollment, and patient satisfaction.
Participate in strategic initiatives and regional projects to expand access and improve operational performance.
Collaborate with quality and compliance teams to uphold all applicable federal, GCP, and GDPR regulations.
Other duties may be assigned at any time.
Required Education and Experience:
Bachelor’s degree in Nursing or Health-related field
RN license in good standing with state
Minimum 5 years of leadership experience in oncology clinical research
CITI GCP training
Strong working knowledge of federal clinical research regulations, GCP, and GDPR
Familiarity with Microsoft Office applications and EHR/CTMS systems
Preferred Education and Experience:
Advanced degree (MSN, MHA, MBA, or related)
ONS/ONCC chemotherapy immunotherapy certificate
Oncology Certified Nurse (OCN)
Physical & Travel Requirements:
Approximately 80% of time is spent sitting
Very fast-paced and ever-changing healthcare environment
Demanding deadlines and constant knowledge updates required
Works closely with physicians and cross-functional teams
Intermittent travel to support site activation and training (Best-in-Class Benefits and Perks
We value our employees’ time and efforts. Our commitment to your success is enhanced by a competitive compensation, depending on experience, and an extensive benefits package including:
Comprehensive health coverage: Medical, dental, and vision insurance provided
Robust retirement planning: 401(k) plan available with employer matching
Financial security: Life and disability insurance for added protection
Flexible financial options: Health savings and flexible spending accounts offered
Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided
Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
More about The START Center for Cancer Research
Deeply rooted in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. START clinical trial sites have conducted more than a thousand early-phase clinical trials, including for 43 therapies that were approved by the FDA. START represents the world’s largest roster of Principal Investigators (PIs) across its eight clinical trial sites.
Learn more at STARTresearch.com.
Ready to be part of a team changing the future of cancer treatment?
Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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Worksite address
richmond, VA, 23214, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.