About this opportunity
Chick-fil-A lists this Director opportunity in ocala, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
At Chick-fil-A, Directors are responsible for managing designated areas of daily operations. As a director, you will act as the point person for escalated guest and staffing issues. A Director ensures all leaders are holding team members accountable to operational excellence, food safety standards, and teamwork culture at all times. Directors set weekly goals and focus areas for team leads and trainers, and continually look for areas of improvement to benefit our guests and our restaurant. As a top-level leader at Chick-fil-A, Ocala, you will be given the opportunity to become a high-performance leader with the responsibility to have a positive influence on a large team. We are committed to building strong leaders.
Responsibilities
Quickly recognize and delegate to resolve bottleneck and operational issues
Clearly communicates key strategies from the Director team to team leaders, trainers, and team members
Serve as the "Chief Problem Solver" for guests and the team
Actively engage in leadership meetings
Mentor all operational leaders and recognize future potential leaders within the team
Coach leaders to recognize best practices and problem resolution
Own the five "Critical Success Factors" of your designated area
Ensures that the restaurant meets all food safety requirements
Communicate all issues with team members and guests to Director team in a timely manner
Practice big picture thinking
Create schedules, execute quarterly performance reviews, and deliver coaching based on performance
Lead by example - must adhere to all Chick-fil-A policies and procedures
Combine critical thinking and practical leadership to create a culture of innovation
Competencies
Humble Servant Leader
High integrity and honesty
Highly dependable
Ready to serve with a strong sense of ownership/accountability
Self-Starter
Lifelong learner with growth mindset
Heightened Situational Awareness
Thrive in a fast-paced and high-volume environment
Ability to multi-task
Heart and ability to mentor, develop and coach others
Top level time-management skills
Benefits
Flexible Hours - We strive to be flexible in our scheduling to allow our team the ability to maintain a healthy work-life balance.
Closed Sundays: All Chick-fil-A restaurants are closed on Sundays so you can have quality time to spend with your family and friends.
Work Directly With A Chick-fil-A Owner/Operator and Top-Level Leaders: The Operator is an independent businessperson, who is responsible for the operation of the restaurant, and who invests time in his or her employees, teaching them important business skills for the future. You will work with top-level leaders to create overall operational success for the organization as a whole.
Competitive Pay: Along with a competitive pay, you will work in a nurturing environment where you will learn valuable business and people skills.
Multi-Level Retirement: 401K, Pension Plan, and Bonus Opportunities
Healthcare Benefit Packages: Healthcare options for you to choose from
Direct2Care Benefits: (A virtual healthcare service that provides 24/7 access to licensed medical providers via phone or video for employees and their families focusing on areas like minor illnesses, prescriptions, and mental health.) There is no cost. We provide and pay for this service.
It\'s a Great Place to Work: At Chick-fil-A, our Operator considers their team members to be more than just employees. They are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. We are not just a job, but we truly care about people.
Scholarsip Opportunities: Every year Chick-fil-A gives team members the opportunity to apply for scholarships from $2,500 up to $25,000.
Free College Program Offerings: Associate level degrees, Bachelor level degrees, as well as Master level degrees
Fitness Cener Access: Enjoy free fitness center that all top-level leaders have direct access to
Requirements
6 Years of Leadership Experience
Up to 10 hours of Overtime per week
Excellent customer service skills
Hard-working and dedicated
Ready and willing to learn and grow in a new environment
Ability to multi-task in a high-volume environment
Able to lift up to 50 lbs
Bachelors Degree Preferred, Associates Degree will be considered
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Worksite address
ocala, FL, 34470, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.