About this opportunity
Northeast Kingdom Human Services (NKHS) lists this Director of Adult Outpatient & Co-Occurring Department opportunity in st. johnsbury, Vermont. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Director, Adult Outpatient & Co-Occurring Services
The Adult Outpatient & Co-Occurring Services Director provides clinical and operational leadership for adult outpatient and co-occurring programs across Newport and St. Johnsbury. Reporting to the Adult Services Division Director, this role is responsible for day-to-day program operations, workforce supervision, service quality, and implementation of divisional initiatives aligned with Certified Community Behavioral Health Clinic (CCBHC) standards.
Duties & Responsibilities
Program Leadership and Supervision
Provides clinical, administrative and billing oversight to Program
Managers and the Population Health Manager, fostering strong leadership, accountability, and consistent program performance.
Ensures effective communication, coordination, and collaboration
across adult outpatient programs and sites.
Supports managers in staffing, scheduling, productivity oversight,
and coverage to meet access, safety, and service standards.
Participates in recruitment, onboarding, performance evaluation, and
professional development of management staff in collaboration with the Division Director and Human Resources.
Is part of the Behavioral Health Leadership Team helping to
collaborate across programs and implement strategy and new programs as services and the healthcare landscape evolves.
Program Operations and Service Delivery
Oversees daily operations of adult outpatient and co-occurring
services to ensure high-quality, accessible, and person-centered care.
Monitors program performance, workflows, and service utilization to
support timely access and continuity of services.
Collaborates with clinical supervisors and managers to address
operational challenges, staffing needs, and service delivery improvements.
Supports implementation of new initiatives, service enhancements,
and practice changes as directed by divisional leadership.
CCBHC Oversight
Supports implementation and ongoing adherence to CCBHC standards and
Requirements, Including Access To Care, Required Core Services, Care coordination, and recovery-oriented practices. Works closely with the Population Health Manager to support outreach, engagement, and coordination of care for identified populations.
Ensures program practices align with documentation, quality, and
regulatory expectations, addressing concerns proactively with managers.
Quality Improvement and Clinical Support
Participates in utilization review, quality improvement activities,
and corrective action planning related to adult outpatient services.
Uses data, reports, and outcome measures to inform program
improvements and operational decisions.
Assists in promoting evidence-based and best practice models across
programs in collaboration with clinical leadership.
Collaboration and Systems Coordination
Collaborates with internal divisions, emergency services, and
community partners to support coordinated, integrated care.
Represents adult outpatient programs in internal meetings,
workgroups, and community collaborations as assigned by the Division Director.
Supports initiatives addressing social determinants of health,
engagement, and continuity of care.
Clinical Coverage and Continuity
May provide limited direct clinical services, consultation, or
after-hours support as needed to ensure program stability and continuity of care.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.