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ServiceNow

Director of AI-Driven ITSM Design

santa clara, CA

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Job description

ServiceNow is seeking a Director of Product Design to lead the ITSM design organization, guiding a 20+ person team across Incident, Problem, and Change Management with AI-infused design principles.

You will partner with Product and Engineering to shape the roadmap, drive bold innovation, and champion human-centered design across enterprise workflows in a fast-moving AI-enabled environment.

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Worksite address

santa clara, CA, 95053, US

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