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Shantell Martin, Inc.

Director of Audience Engagement & Membership

city of niagara falls, NY

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About this opportunity

Shantell Martin, Inc. lists this Director of Audience Engagement & Membership opportunity in city of niagara falls, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The Director of Audience Engagement & Membership serves as a strategic and operational partner to the Deputy Director, Public Engagement and Partnerships, translating divisional priorities into coordinated systems, workflows, and implementation plans.

This role is responsible for ensuring the effective management of the systems that support Visitor experience, Membership, and audience development activities across the Museum.

The Director leads the Visitor Experience and Membership functions, with responsibility for operational strategy and execution, relationship-based membership engagement, and the data systems that inform planning and evaluation. The position supports budgeting and resource planning for assigned functions.

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