Director Of Banquets

Job description

Our thriving hotel is looking for a dedicated director of banquets who is passionate about giving our customers an amazing banquet event experience. You will guarantee that each guest receives world-class service by working directly with them to book banquet space and present options that match their needs and budgets. We also require someone with exceptional leadership abilities to supervise the banquet crew and maintain the best quality of hotel services. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in management, and a strong commitment to client satisfaction. If this describes you.

Responsibilities

Develop policies, procedures, quality standards, and cost-saving measures within the department to continuously improve the customer-focused banquet area

Send banquet event orders to on-site staff members so they are informed of necessary duties and assignments

Communicate with customers to go through banquet event choices that fit their budget and go over any modifications, questions, or concerns to guarantee a great product is delivered

Document the outcome of each event to assess and make improvements on future events and processes

Provide an optimal level of event service by supervising the banquet area's daily operations, including ordering supplies, supervising event space set-up, and determining staffing levels

Qualifications

At least 3 years in a supervisory role in hospitality or food service

Possess excellent computer skills, especially MS Office -Word, Excel, and Powerpoint

Excellent communication skills for working with clients and other team members

High school diploma or equivalent, associate degree in hospitality management preferred

Must have a strong focus on putting the guest first with exceptional customer service experience

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Worksite address

charlotte, NC, 28245, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.