About this opportunity
Nemacolin Career Opportunities lists this Director of Banquets opportunity in town of farmington, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Extraordinary events at Nemacolin come to life through inspired leadership, meticulous execution and a team ready to make every moment memorable. As Director of Banquets, you will lead the people and operations behind exceptional banquet experiences across the resort, setting the standard for service while building an engaged team, strengthening collaboration, and driving financial performance. From intimate gatherings to grand celebrations, your leadership will help turn every event into an experience guests remember.
What You Will Create
Events that feel effortless to the guest because every detail, transition, and service moment has been thoughtfully anticipated
A banquet experience that reflects the distinctive hospitality, personalized service, and sense of possibility guests expect from Nemacolin
A team that takes pride in what it creates together, supported by clear expectations, meaningful coaching, and leaders who remain present in the operation
Strong partnerships between banquet service, culinary, and resort teams that bring complex events together seamlessly
Confidence among guests and event partners through thoughtful communication, decisive leadership, and attentive follow-through
An operation where high service standards and sound business decisions work together to support lasting success
A culture that learns from every event, celebrates great work, and continually looks for opportunities to elevate what comes next
What You Can Expect
Lead day-to-day banquet operations, maintaining a visible presence and ensuring service, presentation, timing, and execution consistently meet established standards
Partner closely with the executive banquet chef and Food & Beverage Department leaders to align service and culinary execution, address operational needs, and continuously strengthen the guest experience
Lead, coach, and develop banquet leaders and associates, fostering engagement, accountability, professional growth, and strong associate retention
Oversee staffing and scheduling based on event and business needs, approve management schedules, and ensure accurate and timely payroll
Monitor financial performance, review operating results, respond to opportunities or variances, and contribute to annual budget development and achievement of financial goals
Champion guest satisfaction and service recovery, responding promptly to concerns while reinforcing Forbes and AAA standards and Nemacolin service expectations
Ensure required operational, food safety, alcohol service, leadership, and other applicable training and compliance standards are maintained, including RAMP, ServSafe, and knife and blade requirements
Communicate departmental and resort priorities, participate in required meetings, and collaborate across the resort to support successful events and broader business needs
What You Bring
A confident, highly visible leadership style grounded in exceptional hospitality and a genuine desire to create memorable experiences
Proven ability to build, develop, and retain high-performing teams through coaching, feedback, accountability, and recognition
Strong financial and operational acumen with experience managing budgets, labor, payroll, and performance against established goals
Exceptional organization and attention to detail with the ability to manage competing priorities, time-sensitive demands, and long-term initiatives
Advanced critical-thinking, decision-making, and problem-solving skills with the judgment to navigate complex operational and guest situations
Strong communication and relationship-building skills with the ability to work effectively across front- and back-of-house teams and with guests, associates, and leaders at all levels
Professionalism, discretion, and sound judgment when managing
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.