About this opportunity
Cherry Valley Hotel lists this Director of Banquets opportunity in woburn, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position Summary: This job exists to coordinate, supervise, and direct all banquet and catering event operations.
Accountabilities: The Director of Banquets is expected to maintain a profitable banquet department while maintaining high-quality products and services and acting as a member of the Food & Beverage leadership team. The department must achieve or exceed budgeted revenues, profit margins, labor and expense percentages, and maximize G.S.I.
Qualification Standards
Education & Experience:
At least 3 years of progressive food & beverage experience in a resort or hotel
Valid ServSafe or similarly acceptable Certificate
TIPS or similar acceptable alcohol training
College course work in related fields preferred
Previous supervisory responsibility preferred
Tools & Equipment:
Calculator, computer, copier, scanner, other office equipment
CO2 Systems, keg tap systems, blender, sound system, wine opener
Telephone
Ability to work in Excel, Word and various other software programs
Under variable temperature conditions
Around chemicals, fumes and odor hazards
Around dust and or mite hazards
Physical Requirements:
Long hours are sometimes required
Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
Ability to stand for long hours and walk long distances without fatigue
Ability to bend, stretch, stoop and reach repeatedly without difficulty
Ability to work under variable temperatures and noise levels
Near Vision - The ability to see details at close range
Must be able to stand and/or walk for lengthy periods of time
Mental Requirements:
Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Must work well in stressful, high-pressure situations
Must maintain composure and objectivity under pressure
Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the need
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
Mathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functions
Other Abilities, Skills, Knowledge:
Thorough knowledge of Food & Beverage procedures and serving standards
Health Department rules and regulations
Liquor laws and regulations
Duties & Functions
Approach all encounters with guests and employees in a friendly, service-oriented manner
Manage day-to-day banquet operations, consistently inspecting events to ensure correct room sets, service, food quality, and presentation standards are maintained
Lead the planning, staffing, and execution of all banquet functions from setup through breakdown
Review BEOs in detail and coordinate all logistics for room setup, staffing, timing, and service execution
Review staffing levels to ensure guest service, operational needs, and financial objectives are met
Supervise, schedule, and develop Banquet Managers, Captains, and service/setup staff
Recruit, interview, hire, train, develop, coach, evaluate performance, and hold staff accountable, recommending discipline/termination as appropriate
Prepare and manage the banquet department budget; control overhead and achieve budget targets throughout the year, reporting variances with corrective action recommendations
Control requisition of food and beverage quantities by forecasting volume to maximize profitability and avoid over/under production
Conduct pre-event briefings and post-event reviews with staff and leadership
Monitor event execution in real time and resolve guest or operational issues, turning dissatisfied guests into return guests
Coordinate closely with culinary team on food timing, presentation, and service flow for all events
Schedule and conduct regular walk-throughs; maintain all furniture, fixtures, and equipment to a high standard, coordinating with Engineering on work orders as needed
Maintain inventory and condition of banquet equipment, linens, china, glassware; coordinate ordering, repair, and vendor relationships
Ensure compliance with health, safety, and sanitation standards; prepare for health department and third-party inspections
Ensure compliance with all local liquor laws and departmental S.O.P.s and brand standards
Maintain up-to-date knowledge of local competitors' banquet production and offerings
Create and/or approve training programs and materials for banquet staff
Work with Director of Catering and other Executive Committee members, keeping them informed of issues as they arise
Encourage and build mutual trust, respect, and cooperation among associates; strive to improve associate engagement and retention
Solicit associate feedback and follow up on associate problems and concerns
Check and respond to electronic communications in a timely fashion
Maintain accurate records including staffing logs, incident reports, and equipment maintenance logs
Keep immediate supervisor promptly and fully informed of all problems or matters requiring attention
Coordinate and monitor all phases of loss prevention within the banquet department
Submit required reports in a timely manner
Maintain regular attendance, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working
Always comply with New Castle standards and regulations to encourage safe and efficient hotel operations
Marginal
Other duties as required
Complete special projects in a timely manner as required by General Manager
Conduct and attend all required meetings
Salary Requirements:
This position offers an annual base salary range of$75,000–$95,000 USD, based on experience and qualifications.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Worksite address
woburn, MA, 01813, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.