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Emporia Holdings

Director of Business Systems

foxborough, MA

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Job description

Location: Foxborough, MA (Boston area) hybrid, 3 days onsite per week

Reports to: Chief Financial Officer

Type: Full-time, exempt

Compensation: $170,000 – $200,000 base, plus annual bonus

About Emporia Holdings

Emporia Holdings is a private-equity-backed software holding company serving resale verticals. Our operating brands SimpleConsign, ResaleWorld, and VendrIQ deliver point-of-sale, inventory, and marketplace software to thousands of independent retailers, alongside an embedded payments business spanning multiple card processors.

We are a small, high-leverage corporate team. Decisions get made quickly, ownership is real, and the person in this seat will shape how the entire company runs.

The Opportunity

The Director of Business Systems owns a build-and-consolidate mandate, not a caretaker role. You will be the single accountable owner of our business application stack, its data model, and the integrations between systems.

What You'll Own

System ownership and administration

Serve as the accountable owner for Salesforce, Sage Intacct, Maxio, HubSpot, and supporting SaaS applications across all entities

Manage licensing, renewals, vendor relationships, and total cost of ownership across the application portfolio

Integrations and data architecture

Design, build, and maintain integrations across the lead-to-cash flow: marketing and demand capture through HubSpot, opportunity and account management in Salesforce, subscription billing and revenue recognition in Maxio, and financial consolidation in Intacct.

Define and enforce the master data model, customer, account, entity, product, and subscription hierarchies, so that a store, a customer, and a dollar mean the same thing in every system

Build and own the data pipeline that feeds recurring reporting: bookings and attainment, churn by segment, ARR and net revenue retention, and payments residual performance across entities and processors

Reduce manual reconciliation, particularly in areas where spreadsheets currently bridge gaps between systems

Process and business partnership

Partner with Finance and GTM leadership

Translate operating problems into system requirements, and push back when a process change is the better answer than a system change

Support M&A activity: systems due diligence, integration planning, and post-close onboarding of acquired companies onto the Emporia stack

Governance and controls

Establish change management, environment, and release discipline appropriate to a company of our size, enough rigor to be safe, not enough to be slow

Own user access provisioning and de-provisioning, segregation of duties, and audit trails across financial and commercial systems

Maintain documentation of system architecture, data flows, and integration logic

What We're Looking For

Required

7+ years in business systems, business applications, enterprise applications, or revenue operations, including 3+ years owning a multi-application stack end to end

Hands-on depth in at least two of Salesforce, Sage Intacct, Maxio (or a comparable subscription billing platform such as Zuora, Chargebee, or Recurly), and HubSpot

Demonstrated experience building and maintaining production integrations, whether through an iPaaS or direct API work

Strong SQL and data modeling skills; comfort working in a warehouse or BI layer

Experience supporting a subscription software business

Strongly preferred

Multi-entity experience: consolidated financial reporting, intercompany transactions, and shared-versus-separate instance decisions across operating companies

Post-acquisition systems integration in a holding company, PE-backed platform, or serial-acquirer environment

Exposure to embedded payments or merchant services — processor reporting, residual and revenue-share calculations, and the reconciliation challenges that come with multiple processors

i>Salesforce Administrator certification or equivalent credential What We Offer

Direct visibility with executive leadership and board-level exposure

Genuine ownership of a function

Competitive base salary and annual bonus

Medical, dental, and vision coverage; 401(k) with company match; PTO policy; other benefits

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Worksite address

foxborough, MA, 02085, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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