waypointjobs

Expert VA

Director of Business Transformation & Operations

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

This is a remote position.

Job Description

This is our most senior and broadest role — designed for someone who can grow into General Manager. You'll diagnose what's really happening across an organization, redesign how it works, and stay engaged all the way through implementation and adoption. You'll also help build and close new client engagements — part sales, part transformation leader, part chief integrator.

What You'll Own

Diagnose organizational reality across people, process, and technology

Design or redesign structures, workflows, and management systems

Turn approved direction into real plans with owners, dependencies, and evidence of results

Coordinate implementation and training — and verify it actually worked

Lead client discovery and translate client needs into the right engagement

Contribute to proposals, presentations, and closing new business

Challenge executives — including the CEO — constructively when the evidence calls for it

Requirements

What We're Looking For

Significant leadership experience in organizational effectiveness, transformation, consulting, or general management

A track record of moving initiatives through implementation and adoption — not just recommending change

Strong client-facing communication skills

Real sales or business development experience

Advanced, practical use of AI and technology-enabled workflows

Bonus Points

Experience commercializing or productizing a service

History of leading cross-functional teams through resistance and change

Bachelor's degree or equivalent demonstrated capability

You'll Thrive Here If You...

Want ownership of a problem from diagnosis all the way through to proof it worked

Are comfortable pushing back on leadership when the evidence supports it

See yourself growing into a General Manager or broader leadership role

Benefits

Benefits

HMO (health insurance)

Paid time off (PTO)

Work from anywhere

Opportunities for promotion

Pay raise

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

Ready for your next step?Apply on the official website
Apply on Himalayas ↗

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