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Job description
City of Atlanta seeks an experienced leader to direct the ATL311 Call Center, delivering strategic oversight, staff development, and day‑to‑day operations that drive service levels and customer satisfaction. The incumbent will foster a positive work culture, coach supervisors, and align call center activities with department goals.
The position requires strong analytical abilities, stakeholder management, and a track record of improving operational performance in a complex public service
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Worksite address
atlanta, GA, 30383, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.