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Job description
The Director of Cash Applications is responsible for overseeing cash posting, refunds, and cash reconciliation operations for a multi‑hospital health system. This role requires a strong understanding of the full revenue cycle, along with a solid analytical and financial reporting background. The Director must be capable of monitoring employee productivity, maintaining human resources documentation, resolving technical and payer‑related issues, and ensuring compliance with organizational policies and procedures.
Responsibilities
Oversee all cash application functions, including but not limited to cash posting, refunds, and reconciliation activities
Manage staff quality, productivity, and output benchmarking; perform regular staff quality assurance audits
Design and develop financial reports using various tools to support tracking, investigation, and analysis, and to inform organizational decision‑making
Monitor and evaluate the organization’s revenue cycle performance; appropriately delegate work based on departmental priorities and operational needs
Collaborate with internal and external partners such as IT, financial clearinghouses, Finance, and banking partners to identify process improvement opportunities; address issues and implement effective business strategies to reduce costs, increase revenue, and streamline expenditures, taking appropriate remediation actions as needed
Manage projects and delegate responsibilities accordingly
Onboard new team members, providing hands‑on, elbow‑to‑elbow support during the onboarding process
REQUIRED SKILLS AND EXPERIENCE
Bachelor’s degree required; Master’s degree in healthcare administration, business, finance, or a related field preferred
Minimum 5 years of progressive management experience in healthcare cash operations
In‑depth knowledge of hospital cash posting, refunds, and reconciliation
Strong financial acumen and executive‑level communication skills
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Worksite address
camden, NJ, 08100, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.