This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Compensation:
$140,000 base salary + 20% annual target bonus
On-Target Earnings (OTE):
$168,000, with additional upside above target
About the Role:
We're looking for a Director of Catering & Business Development to own our catering business from end to end, from finding and closing new customers to building the systems, team, and operational infrastructure needed to execute at a high level. Our goal is to grow catering into a major revenue channel over the next 24 months.
The right person brings significant catering sales and operations experience in New York City, a proven track record of managing and growing large corporate accounts, and the ability to build processes and systems that scale with the business.
What You'll Do:
Sales & Business Development
Build and execute a strategy to significantly grow catering revenue
Identify, pursue, and personally close large corporate, office, events, and institutional accounts
Build relationships with office managers, executive assistants, workplace teams, event planners, and other key decision-makers
Grow existing accounts through repeat business and larger programs
Develop an outbound sales pipeline with clear reporting on leads and account performance
Own catering revenue targets and partner with leadership on profitability
Catering Operations
Build and manage the full catering workflow, from inquiry to ordering, production, packing, delivery, billing, and follow-up
Establish SOPs and systems for lead tracking, order management, customer communication, and account management
Choose the right technology and ordering channels to manage catering as it scales
Set up corporate billing, invoicing, payment terms, and accounts receivable, including purchase order and vendor onboarding requirements
Create systems for order confirmation, production planning, and quality control, with clear communication between Catering, Operations, Production, Finance, and our stores
Develop pricing, packages, and programs for different customer segments, with reporting on sales, retention, average order size, profitability, and pipeline
Partner with Operations to execute large orders consistently and fix bottlenecks as volume grows
Own the customer experience from first inquiry through post-order follow-up
Build, train, and lead a small catering team (1-2 people to start)
Set clear roles, responsibilities, and accountability
Build the structure to support the department as it grows
Work cross-functionally with store operations, production, finance, and marketing
What You'll Bring:
5+ years in catering, hospitality sales, or business development
Proven track record of generating meaningful catering revenue
Experience running catering operations, not just selling
Strong understanding of corporate billing, invoicing, and catering economics
Experience building systems and SOPs for a growing business
A builder mindset: hands-on, independent, and fast-moving
Existing NYC network or book of business highly preferred
Performance Bonus: Meaningful upside tied to catering growth
#J-18808-Ljbffr
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.