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Job description
The primary role and responsibility of this position is to concentrate his/her effort in selling and servicing events that take place withing the function and meeting spaces throughout the hotel
Key markets will include both Social Catering and Corporate Catering Sales
Focus on Social Market including Weddings, Galas, Holiday Parties and building base of annual events + generating key wins/special events for the hotel to positively impact our Catering and Banquet revenues always with an eye towards profitability
Lead the hotel's catering sales efforts through strategy, innovation, collaboration, networking and driving standards
Assist with the budgeting and forecasting process both annually and monthly
Strong knowledge and passion for food & beverage are required
Conduct sales visits and maintain good working relationship with clients including meeting planners, corporate events team and third-party planners
Handle inquiries + prepare proposals and contracts in a timely fashion
To concentrate his/her effort in selling food, beverage, meeting room rental and ancillary services
Prepare Banquet Event Orders and Floor Plans with accuracy + attention to detail and timeliness
Ensure that billing is correct and that payment is collected for all events
Always looking out for the best interest of the hotel, guests, staff and ownership
Conduct sales visits and site inspections
Develop new markets and sources of business through proactive efforts
Conduct proactive selling activities and to stay on top of industry trend
Participate in daily business review meeting and other hotel meetings as appropriate
Come up with new ideas on products and marketing of product such as meeting packages and promotional offers
Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position
Assimilate into Lotte New York Palace culture through understanding, supporting and participating in all elements of pride and care. Demonstrate working knowledge of the service standards
Work closely with Transient Sales team, Group Sales Team and Meetings & Events Team to generate referral business
Maintain close communication with members of the sales and wider hotel team as necessary
Follow up with clients and coordinate with internal operations departments until contract is signed
Provide regular updates on competitors' offers and market intelligence and shares the information with sales team
Salary Range: $145,000-$155,000 Annually
Four year college degree is required
5 years experience in luxury hotel sales department or equivalent
Prior management experience
Thorough knowledge of sales operations, product knowledge and competition
Utilize traditional software programs such as MS Word, Excel, Publisher, Power Point and/ or Outlook Express and Salesforce/Delphi FDC
Well organized and a good planner
Professional appearance
Ability to communicate in English, both orally and in writing, with guests and employees
Interpersonal skills to provide overall guest satisfaction
Successful achievement in past sales goals is a definite advantage
Self motivated, detail oriented, and being proactive is required
Ability to create, adjust and work with budgets
A passion for food, beverage, and special events
Contribute to the continual growth and development of managers and employees
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.