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Icarehn

Director of Census Development

manchester, CT

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About this opportunity

Icarehn lists this Director of Census Development opportunity in manchester, Connecticut. Review the employer’s description below for duties, qualifications and application requirements.

Job description

iCare Health Network is seeking a Director of Census Development . This position is responsible for leading the strategy for census growth in the care centers and day-to-day admissions needs to maximize professional relationships and referrals. This position is also responsible for collaborating with Operations and Clinical leadership to plan and grow census and profitability.

Responsibilities

Develop and implement census growth strategies across multiple nursing facilities within the long‑term care network

Identify and pursue new business opportunities, referral sources, and market expansion initiatives

Collaborate with facility leadership to support occupancy goals and drive consistent census performance

Financial & Operational Performance

Coordinate with the financial team to assure admission policy and procedures are updated and align with organizational goals

Support financial performance by analyzing census trends, market data, and operational metrics

Align business development initiatives with organizational financial goals and operational priorities

Monitor performance indicators to identify risks, opportunities, and areas for improvement

Stakeholder Engagement & Relationship Management

Build and maintain strong relationships with hospitals, referral sources, healthcare partners, and community stakeholders

Serve as a key liaison between facilities, corporate leadership, and external partners to support admissions and growth initiatives

Represent the organization in meetings, presentations, and community or industry events

Leadership & Workforce Management

Provide leadership, guidance, and support to business development and facility‑based teams

Promote team building, accountability, and alignment across multiple nursing home operations

Support workforce planning efforts to ensure effective execution of business development strategies

Communication & Organizational Collaboration

Ensure clear and consistent communication across facilities, corporate leadership, and external stakeholders

Deliver presentations, reports, and updates on census performance and business development initiatives

Foster collaboration between clinical, operational, and marketing teams to support growth objectives

Strategic Planning & Program Growth

Oversight of Director of Specialty Programming and Strategy

Collaborate with facility leadership to develop and execute strategic plans for specialty clinical programs

Support resident census growth through outreach, quality initiatives, and value‑driven programming

Ensure programs remain competitive by utilizing industry benchmarks, peer models, and best practices

Admissions & Program Consultation

Oversight of Central Admissions department

Provide consultation regarding specialty program admissions, criteria, and resident appropriateness for placement

Qualifications

Previous experience in a skilled nursing facility, long‑term care, or healthcare setting preferred

Strong interpersonal and communication skills

Ability to provide compassionate, patient‑centered care

Time management and organizational skills

Experience using Word, Excel, and electronic medical record (EMR) systems

PointClickCare experience preferred

English proficiency required (reading, writing, and speaking)

Compensation & Benefits

Generous salary, commensurate with experience

Benefits program, includes health, dental, and vision insurance

Paid Time Off, including vacation, personal, and sick time

401(k) Retirement program

Short and Long‑term disability insurance

Accident, Critical Illness & Hospital Indemnity

Collaborative work environment

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Worksite address

manchester, CT, 06040, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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