About this opportunity
iCorps Technologies lists this Director of Client Delivery opportunity in woburn, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
iCorps Technologies, a leading IT Consulting, Managed Services and Cloud Computing Company, providing strategic leadership, innovative services, and hands‑on expertise to businesses. iCorps is ranked as one of the largest IT consulting companies in Massachusetts by the Boston Business Journal. We are a Microsoft Gold Partner and consistently make CRN’s national list of top Tech Elite Solution Providers and Managed Services Providers. An industry pioneer, the iCorps team guides some of the fastest‑growing organizations and collaborates with hundreds of clients to help transform their businesses – while delivering exceptional results. We pride ourselves in hiring only the best and the brightest.
Job Description
This is a very hands on, visible and strategic role that will report directly to the CEO and work with all levels of administrative, consultative, and executive personnel of the company. The Director of Client Delivery must possess strong leadership skills with the ability to drive operational excellence while growing client relationships.
Specific Responsibilities Include
Responsible for the day-to-day aspects of client delivery.
Accountable for the overall performance of our consulting programs, projects, support, helpdesk, network operations center and the delivery of managed services
Proven track record of project management
Oversee the consultant dispatch team with the ability to strategically manage and align resources to exceed client expectations
Ownership of strategic client relationships for their strategic growth and technological advancement
Ensure successful client engagements and delivery of services with reference‑able outcomes
Additional responsibilities may be assigned from time to time
Required Skills/Experience
BA-BS in Business or related experience
Proven track record leading people in a professional services environment
Hands‑on work style with great communication skills while being a team player and willing to roll up your sleeves to get the job done
Must have previously worked for a Managed Service Provider and have experience with SMBs
We Offer
Great compensation and benefits as well as the opportunity to join a strong and stable organization.
iCorps Technologies is an Equal Opportunity (EEO) Employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.
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Worksite address
woburn, MA, 01813, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.