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Job description
Dow Jones & Company, Inc. is seeking a Client Retention Director who will lead a team of Client Engagement Specialists across the Americas within Dow Jones Risk product verticals.
You will own retention strategy, reduce churn, and elevate customer satisfaction among diverse client profiles and geographies. You will partner with Product, Operations, Sales, and Marketing to implement data-driven retention initiatives, mentor leaders, and align resources to sustain growth and profitability while
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.