About this opportunity
Associated Eye Care lists this Director of Clinic & Surgical Operations opportunity in stillwater, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
As a respected regional leader in ophthalmology care, our organization serves patients throughout the East Metro and Western Wisconsin from our headquarters in Stillwater, Minnesota. Guided by our commitment to “Vision for a Lifetime,” we are seeking a dynamic Director of Clinic & Surgical Operations to drive performance, efficiency, and exceptional patient care across our clinics and ambulatory surgery center. The ideal candidate is a collaborative, results-driven leader who can align people, processes, and systems to achieve operational excellence and support outstanding patient outcomes.
Compensation will be determined based on relevant experience and skills, with an anticipated minimum salary of $150,000 annually, plus benefits.
Position Summary
The Director of Clinic & Surgical Operations provides strategic and operational leadership for Associated Eye Care’s clinic and ambulatory surgery center operations across multiple locations. This role is responsible for operational performance, patient access, workflow optimization, financial stewardship, employee engagement, regulatory readiness, and the overall patient and physician experience. This position partners closely with physicians, Executive Leadership leadership, and department leaders to improve operational efficiency, support organizational growth, enhance patient care delivery, and maintain high standards of service in a fast-paced ophthalmology environment. This position serves as a key operational leader responsible for aligning people, processes, and systems to support organizational success.
Subordinate Jobs
Clinic & ASC Managers, ASC & Clinical Team
Director of Clinic & Surgical Operations Essential Functions
Strategic & Operational Leadership
Provides leadership for clinic and ambulatory surgery center operations across multiple locations
Partners with Executive Leadership leadership and physicians to implement operational strategies aligned with organizational goals and growth initiatives
Leads operational improvement efforts focused on patient access, provider productivity, scheduling optimization, workflow efficiency, and operational scalability
Develops and standardizes operational processes and best practices to support consistency, efficiency, and patient experience
Utilizes operational metrics and analytics to evaluate performance, identify trends, and support operational decision-making
Collaborates with physicians and operational leaders to optimize staffing models, provider schedules, and patient flow
Clinic & Surgical Operations
Oversees daily clinic and ASC operations to ensure efficient, compliant, and patient-centered care delivery
Coordinates operational integration between clinic operations, diagnostics, surgery scheduling, and ancillary services
Ensures appropriate staffing, equipment, supplies, and operational resources are available to support clinical and surgical operations
Oversees operational workflows within the Electronic Health Record and related operational systems
Supports high-volume ophthalmic patient flow and procedural coordination within a multi‑site environment
Partners with clinical leadership to maintain operational excellence, regulatory compliance, and quality patient care
Quality, Compliance & Financial Management
Maintains compliance with CMS, OSHA, HIPAA, and applicable regulatory and accreditation standards
Supports Quality Assurance and Performance Improvement (QAPI) initiatives and organizational readiness efforts
Monitors operational, financial, and patient satisfaction metrics to identify opportunities for improvement
Develops and manages operational budgets while supporting organizational financial performance goals
Participates in operational forecasting, capital planning, vendor management, and purchasing decisions
Leadership & Team Development
Recruits, mentors, develops, and evaluates operational leaders and staff
Establishes operational goals, performance expectations, and staffing strategies
Promotes accountability, collaboration, employee engagement, and continuous improvement
Supports onboarding, training, and professional development initiatives
Facilitates effective communication and collaboration across departments and leadership teams
Leads through professionalism, accountability, and a solutions-oriented leadership approach
Success Measures
Success in this role may be demonstrated through:
Improved patient access and operational efficiency
Strong patient, physician, and employee satisfaction
Strong physician partnership and operational support
Achievement of operational and financial performance goals
Efficient coordination between clinic and surgical operations
Successful regulatory and accreditation outcomes
Strong employee engagement and retention
Education & Licensing
Bachelor’s Degree in Healthcare Administration, Business Administration, Healthcare Management, or related field required
Master’s Degree in Healthcare Administration, Business Administration, or related healthcare field preferred
Experience
Minimum of seven (7) years of progressively responsible healthcare operations or medical practice management experience required
Experience leading multidisciplinary and multi‑site healthcare operations in a fast-paced environment required
Multi-site clinic operations and ambulatory surgery center experience strongly preferred
Ophthalmology operations experience strongly preferred
Skills & Knowledge
Strong knowledge of clinic and ambulatory surgery center operations
Understanding of ophthalmology workflows, diagnostic testing, and surgical coordination preferred
Knowledge of healthcare regulations, accreditation standards, and operational compliance
Strong leadership, organizational, analytical, and problem-solving skills
Excellent communication, interpersonal, and relationship-building abilities
Ability to analyze operational data and implement process improvements
Proficiency with Electronic Health Record systems, operational technologies, and Microsoft Office applications
Comprehensive Benefits Package
Health insurance
Dental insurance
Employer paid life and accidental death and dismemberment benefit
Employee assistance program (EAP) benefit
Company matched 401(k) plan
Flex spending accounts (medical and dependent care)
Health Savings Account
Voluntary Benefits and Life Insurance Coverage
PTO – Accrual begins on Date of Hire
Floating Holiday Day
Annual Scrubs allowance for clinic employees
Free annual eye exams for you and your immediate family
Significant discounts on our services and products for employee and immediate family members
Job Type: Full-time
Associated Eye Care is an Equal Opportunity/Affirmative Action Employer
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Worksite address
stillwater, MN, 55083, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.