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Complete Home Care, Inc.

Director of Clinical Services – Private Duty Home Care

naples, FL

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Job description

Description

Director of Clinical Services - Private Duty

Company Overview:

Complete Home Care is a proud member of the Life Care Home Health Family of Companies. Providing trusted in-home assistance across Southern and Central Florida, including Boca Raton, Delray Beach, Boynton Beach, West Palm Beach, Fort Lauderdale, Hollywood, Coral Springs, Pompano Beach, Miami, Miami Beach, Aventura, Doral, Homestead, Port St. Lucie, Stuart, Jensen Beach, Vero Beach, Fort Pierce, Naples, Fort Myers, Sarasota, Bradenton, Tampa , and St. Petersburg — plus neighboring communities within a one-hour radius of our offices. We are a Medicare Certified Skilled Nursing, Therapy, Homecare and Privat e Duty company. We accredited by the Accreditation Commission for Health Care (ACHC ), Community Health Accreditation Partner (CHAP ) accredited, fully insured, and a member of the Home Care Association of Florida (HCAF ).

We are proud of the difference we make in the lives of our patients during their healthcare journeys, and we invite like-minded individuals to explore this dynamic career opportunity. We are excited about the possibility of you joining our fantastic team. At Complete Home Care, we have a vibrant team culture and are dedicated to our core values of I ntegrity, C aring, A ccountability, R espect, and E xcellence (ICARE ). We believe that by working together, we can do more as we make a positive difference in the lives of seniors and their families.

Top 4 Reasons Why Our Employees Choose Complete Home Care:

1. Our team is passionate and dedicated to providing the highest quality care to our Seniors.

2. We foster collaboration , open communication , mutual respect , and a sense of belonging to create a supportive work environment.

3. Our benefits are designed with you in mind, including 401k, life insurance, and health insurance.

4. Our Career Growth Paths support and offer opportunities for career advancement in the field and in the office.

General Summary

The Director of Clinical Services provides hands-on clinical and operational leadership to ensure the delivery of high-quality, compliant, and patient-centered private duty skilled and non-skilled care within a growth-focused, for-profit organization. This role oversees clinical operations, regulatory compliance, quality outcomes, and clinician performance while remaining actively involved in patient care through Start of Care assessments, supervisory visits, and ongoing clinical oversight to support safe, timely, and effective service delivery.

Bringing an entrepreneurial mindset, the Director of Clinical Services collaborates closely with operations, recruitment, and organizational leadership to drive census growth, enhance clinical efficiency, and support sustainable business performance without compromising clinical excellence. Through direct clinical engagement, strong business acumen, and commitment to exceptional outcomes, this role strengthens patient satisfaction, staff engagement, and overall organizational success.

Requirements

Key Responsibilities & Skills

Clinical Leadership & HandsOn Care

Proven ability to provide hands-on clinical leadership in a private duty skilled and nonskilled setting

Experience conducting Start of Care (SOC) visits, supervisory visits, and ongoing clinical assessments

Strong clinical judgment with the ability to intervene, problem solve, and support complex patient cases

Commitment to evidence-based practice, patient safety, and high-quality outcomes

Regulatory Compliance & Quality Oversight

Knowledge of state and federal home care regulations, payer requirements, and accreditation standards

Experience with clinical documentation review, care plan development, and survey readiness

Skilled in identifying trends, mitigating risks, and maintaining compliance in a fast-paced environment

Staff Supervision, Development & Engagement

Strong supervisory skills with experience mentoring, coaching, and evaluating clinical staff

Ability to support field staff through direct observation, education, and real-time feedback

Effective collaborator with recruitment and operations to support onboarding, retention, care coordination and clinical competency

Leadership style that promotes accountability, engagement, and professional growth

Entrepreneurial & Business Minded Approach

Entrepreneurial mindset with an understanding of operating in a for profit private duty agency

Ability to balance clinical excellence with business performance, efficiency, and growth objectives

Comfortable supporting census growth, service expansion, and operational scalability

Proactive, solution-oriented approach with a strong sense of ownership and accountability

Communication & Collaboration

Excellent verbal and written communication skills with patients, families, clinicians, and leadership

Ability to build trust and strong relationships across clinical and nonclinical teams

Confident decision maker who can navigate competing priorities while maintaining a patient centered focus

Organizational & Operational Skills

Highly organized with strong time management and prioritization skills

Ability to manage both field-based clinical responsibilities and administrative leadership duties

Comfortably working in a dynamic, growth-oriented environment requiring flexibility and adaptability

Required Qualifications

Active RN license (FL)

Minimum 2–3 years of clinical experience, preferably in home care or private duty

Prior supervisory or leadership experience

Strong knowledge of home-care regulations and clinical best practices

Excellent communication, organizational, and critical-thinking skills

Proficiency with electronic health records (EHR)

Work Environment

Full-time position with occasional on-call responsibilities

Combination of office-based work, field visits, and remote communication

Fast-paced environment requiring flexibility and strong decision-making

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Worksite address

naples, FL, 33939, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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