About this opportunity
Arhaus lists this Director of Corporate Security & Loss Prevention opportunity in boston heights, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.
The Director of Corporate Security & Loss Prevention will be responsible for developing, implementing, and overseeing enterprise-wide strategies to mitigate inventory loss, internal misconduct, operational risk, and physical security vulnerabilities across Arhaus retail and corporate locations. This role is based on-site out of our HQ in Boston Heights, OH.
This role integrates proactive loss prevention, internal investigations, compliance auditing, and physical security governance into a unified enterprise function.
Essential Duties & Responsibilities:
Loss Prevention Strategy
Develop and implement company-wide shrink reduction strategy
Establish standardized store-level control protocols
Analyze POS data for exception reporting (discounts, overrides, returns)
Conduct routine and surprise operational audits
Identify systemic vulnerabilities in process and policy
Internal Investigations
Lead investigations into internal theft and misconduct
Partner with HR on disciplinary procedures
Establish evidence protocols
Conduct interviews and case documentation
Liaise with legal counsel when appropriate
Discount & Override Governance
Audit discretionary discount authority
Identify misuse patterns
Develop guardrails and approval workflows
Implement manager-level accountability reporting
Damage & Return Oversight
Standardize documentation and approval processes
Audit backroom handling procedures
Implement chain-of-custody controls where needed
Corporate Security Oversight
Develop enterprise physical security standards
Oversee access control systems and credential governance
Standardize CCTV strategy where appropriate
Manage security vendor relationships
Develop incident response protocols
Reporting & Executive Visibility
Provide quarterly shrink and risk dashboards
Report trends and corrective action plans
Present findings to executive leadership
Align prevention strategy with financial metrics
Requirements:
10–12+ years in retail loss prevention or corporate security
Experience in high-value retail environments preferred
Strong investigative background
Familiarity with POS exception reporting tools
Experience building enterprise LP programs from ground up
Strong cross-functional leadership capability
Knowledge of access control and physical security systems
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
AI CODE OF CONDUCT
At Arhaus, we believe great hiring starts with authentic human connection. Throughout your candidate experience, you will be engaging with real recruiters, hiring managers, and interviewers who are focused on getting to know you, your experiences, skills, perspectives, and potential. We encourage candidates to use AI to support resume refinement, interview preparation, brainstorming, and communication. All application materials, assessments, and interview responses must accurately reflect your own experiences, qualifications, and capabilities. We ask that you participate in phone and virtual interviews without using AI to develop your responses. To protect the integrity of our hiring process and the confidentiality of information shared during interviews, candidates may not record, transcribe, or use AI-powered note-taking tools during interviews. We expect all candidates to participate in the hiring process with honesty and integrity. For take-home assignments or role-specific assessments where AI use is permitted, we request transparency on which specific tools were used and how the tools were used and expect an explanation of your approach, contributions, and decision-making.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.