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PwC

Director of Customer Analytics & Front-Office Strategy

charlotte, NC

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Job description

PwC in the United States seeks a Front Office Strategy Consulting - Customer Analytics - Director to lead initiatives that enhance customer experiences and drive business growth. You will guide client engagements, shape strategy, and mentor teams while maintaining executive-level relations across projects.

In this role you will analyze customer touchpoints, design journey maps, and develop customer-centric solutions that boost satisfaction and loyalty, aligning PwC's quality and integrity with

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Worksite address

charlotte, NC, 28245, US

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