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Job description
Navia Benefit Solutions, Inc. seeks a Director, CX to design and oversee the end-to-end client and participant experience, integrating insights from product, operations, and compliance.
You’ll lead cross-functional teams, map journeys, and deliver secure, intuitive benefits platforms (FSA, HSA, HRA, COBRA) while driving satisfaction and retention. This role partners with executive leadership to translate market needs into compliant product features and scalable experience improvements across
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Worksite address
renton, WA, 98056, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.