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Job description
KEH Camera in Atlanta, GA is seeking a Director of Customer Experience to unify user journeys across our website, contact center, and retail store. Reporting to the CEO, this leader will drive measurable improvements in trust, retention and service quality while shaping the customer feedback program Project Impact.
You will partner with Operations, Product, Marketing and Technology to diagnose root causes, set accountable owners, and verify lasting changes.
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Worksite address
atlanta, GA, 30383, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.