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Ingenuity Staffing

Director of Customer Experience & Operations (AI-Driven)

san diego, CA

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About this opportunity

Ingenuity Staffing lists this Director of Customer Experience & Operations (AI-Driven) opportunity in san diego, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Confidential Executive Search in San Diego, CA seeks a transformational Director of Customer Service to lead a team of about 60 operations professionals and report to the COO. The role drives service excellence, performance, leadership development, quality, and continuous improvement across the organization.

You will leverage Salesforce, analytics, automation, and AI to enhance service delivery and partner with senior leaders on growth initiatives.

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Worksite address

san diego, CA, 92189, US

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