About this opportunity
ZIM Integrated Shipping Services Ltd. lists this Director of Customer Experience & Service Excellence opportunity in virginia beach, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
ZIM Integrated Shipping Services Ltd. in Virginia Beach, VA, seeks an experienced Customer Service Manager to ensure department efficiency and high-quality service.
You will lead daily operations, manage staff levels, and implement process improvements to boost efficiency and customer satisfaction. The role requires strong leadership, project management, and a proven ability to handle escalations with a customer-centric approach.
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Worksite address
virginia beach, VA, 23450, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.