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Arrive

Director of Customer Service — France & Belgium

paris, TX

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Job description

Arrive seeks a Customer Service Director for France and Belgium to lead the regional service delivery, unify fragmented teams into a single operating model, and drive ServiceNow adoption. You will ensure contractual service levels and act as a trusted escalation point for critical accounts while coordinating with regional Directors for European alignment.

The role demands strong financial acumen, data-driven decision making, and fluent FR/EN communication, with Dutch as a plus for Belgium.

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Worksite address

paris, TX, 75460, US

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