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Piedmont Airlines

Director of Customer Service — Ground Operations

washington, DC

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Job description

Piedmont Airlines seeks a Senior Director, Customer Service in Washington, DC to lead ground handling operations with a focus on compliance, care for the team, and operational excellence. The role reports to the Station Director and requires strong budgeting, communication, and labor-relations skills.

Ideal candidates have at least five years in senior airline leadership, a solid grasp of aviation policies, CBAs, and the ability to coach a multi-tier team while maintaining high service standards

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Worksite address

washington, DC, 20022, US

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