This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Firmus Technologies is accelerating its AI Cloud initiatives with a dedicated Head of Customer Success. You will build and lead a CS team responsible for onboarding, migration, go-live, optimisation, and long-term retention across enterprise accounts.
You will collaborate with Sales, Engineering, Support, SRE, and Architecture to scale the function, govern KPIs, and drive renewals and expansions. This is a Director-level leadership role requiring strategic vision and hands-on execution.
#J-18808-Ljbffr
Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.