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Salesforce

Director of Customer Success (Commerce Cloud)

seattle, WA

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About this opportunity

Salesforce lists this Director of Customer Success (Commerce Cloud) opportunity in seattle, Washington. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Salesforce in Seattle, WA, is looking for a Director of Customer Success Management for Commerce Cloud to lead and scale a frontline CSM team. You will align success strategy with revenue and retention goals, coaching managers, handling escalations, and partnering with Sales and Product to accelerate value realization.

The role requires 8+ years in customer success with Commerce Cloud, 3+ years in people leadership, and strong executive communication skills.

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Worksite address

seattle, WA, 98127, US

Who can apply

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