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Foundation Software

Director of Customer Success & Growth

strongsville, OH

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Job description

Foundation Software is seeking a Director of Customer Success in Strongsville, OH to lead a growing CS organization and drive retention, adoption, and expansion. You will set strategy, KPIs, and cross-functional alignment with Sales, Marketing, Product, and Implementation teams.

The role focuses on building scalable CS processes, coaching a high-performing team, and delivering data-driven insights to executives. Occasional travel and a strong customer-centric culture are essential.

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Worksite address

strongsville, OH, 44136, US

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