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Courser

Director of Data & Analytics

charlotte, NC

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About this opportunity

Courser lists this Director of Data & Analytics opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

About Courser

Who we are COURSER is a partnership platform that helps IT Managed Services Providers ("MSPs") identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth‑Minded, Trust, and Innovation. Our team dedicates their time working together to provide phenomenal experiences for our customers. Be ready to join a fast‑paced, ever‑evolving IT company that is bringing on new customers and team members to continue strong growth into the future.

Position Summary

Director of Data & Analytics We are seeking a strategic leader to build and scale our Data & Analytics function. This role is ideal for a candidate who thrives on transforming raw data into actionable intelligence, driving governance standards, and enabling business decisions through advanced analytics. You will partner with cross‑functional teams to define our data strategy and ensure robust, secure, and compliant practices.

Key Responsibilities

Scaling Systems: Develop the infrastructure for a scalable data warehouse to serve as the foundation of all Courser’s data & analytics business solutions.

Actionable Business Intelligence: Lead development of BI platforms, dashboards, and reporting frameworks to support decision‑making.

Strategic Leadership: Define and execute the enterprise data strategy, including governance, architecture, and analytics roadmap.

Quality Assurance: Establish data quality standards and compliance processes aligned with regulatory requirements.

Team Collaboration: Partner with business units and leaders to identify analytics opportunities and deliver actionable insights.

Timeline Management: Develop and manage project schedules, ensuring milestones are met and that projects are completed on time. Adjust timelines as needed to accommodate business needs and resource constraints.

Change Management: Drive adoption of a data‑driven culture through training and stakeholder engagement.

Governance: Develop data integrity and oversight standards that ensure proper dissemination of data across the organization, balancing commercial access needs and privacy.

Qualifications

Bachelor’s degree in Information Systems, Data Science, Computer Science, Statistics, or related field.

5+ years of experience in data management, analytics, or BI leadership roles.

Proven track record of implementing enterprise data governance and analytics programs.

Strong understanding of data architecture, ETL processes, and cloud platforms.

Excellent leadership and communication skills with experience influencing senior stakeholders.

Ability to manage multiple projects simultaneously, balancing competing priorities and deadlines.

Excellent communication and interpersonal skills, with the ability to collaborate with internal teams, vendors, and clients effectively.

Strong problem‑solving skills and the ability to mitigate risks and resolve project challenges.

Preferred Skills

Master’s degree or MBA with a focus on analytics or technology.

Advanced proficiency in PowerBI (or similar BI platforms).

Advanced proficiency with Python and SQL.

Familiarity with data privacy regulations (GDPR, CCPA) and security frameworks.

Change management experience in large‑scale transformation initiatives.

Benefit Highlights

Competitive benefits package, including medical, dental, vision, and life insurance.

401k match.

Unlimited Approved PTO after one year (2 weeks your first year).

10 holidays including your birthday and a floating holiday.

Gym reimbursement.

Membership reimbursement.

40 hours for volunteer time.

Paid maternity and paternity leave.

Paid certifications.

Learning and development programs.

Courser is an equal‑opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

Job Details

Seniority level : Director

Employment type : Full‑time

Job functions : Research, Analyst, and Information Technology

Industries : IT Services and IT Consulting

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Worksite address

charlotte, NC, 28245, US

Who can apply

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