About this opportunity
Museum of Jewish Heritage lists this Director of Database Operations opportunity in location, West Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Director of Database Operations oversees the Museum’s Blackbaud Altru system for ticketing, fundraising and membership management. The position is responsible for daily database maintenance to assure high standards of quality, consistency and accuracy across the Museum as well as greater strategy to streamline business processes and increase efficiencies.
Responsibilities
Manage and maintain the day-to-day operations of the Blackbaud Altru database for use by Development, Membership, Education, Public Programs, Visitor Service, and Shop
Supervise Development Database Coordinator and oversee gift entry process
Perform regular data audits for quality control and accuracy
Train all database users to ensure consistency
Track giving, membership and ticket sales through standardized and custom-built reports
Establish protocols for information sharing across departments
Provide analysis of donors, prospects, program attendees, visitors, and sales to support the Museum’s immediate and long-term goals
Develop data visualizations to showcase year-over-year outcomes
Generate queries and suppression reports for mailings and email communications
Oversee API connection between Altru and Mailchimp
Ensure data feasibility for MailChimp automations
Streamline prospect management systems and oversee wealth screening tools
Assist with the reconciliation of records between Development and Finance departments
Support efforts to improve external user experience (UX) for donors, members, and visitors
Serve as the primary liaison with Blackbaud Altru technical support
Perform other relevant duties as assigned
Requirements
Minimum of 5 — 7 years of related experience, with a preference for non‑profit operations and fundraising
Expertise in Blackbaud Altru administration, preferably at a cultural organization
Proficiency in Microsoft Office Suite and Mailchimp (or comparable email marketing tool)
Ease in communicating technical procedures to colleagues with all ranges of technical backgrounds
Highly organized, analytical and process‑oriented
Ability to multi‑task and work independently
Positive attitude and friendly demeanor
BA/BS
Position Details
Reports to the Chief Operating Officer
Salary Range $90,000‑$105,000 with benefits
Full‑Time, 40 hours a week with hybrid schedule available after 90 days
The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism, and inclusion in its hiring practices.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.