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Highgate Hotels, LP

Director of Engineering

new york, NY

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Job description

Director of Engineering & Security

Compensation: $140,000 to $150,000 per year.

M Social Hotel

Overview

The Director of Engineering & Security is responsible for all administrative, financial, and operating aspects of the hotel as they directly relate to the engineering and security division, ensuring safe and profitable operation.

Responsibilities

Supervise and train all Engineering & Security staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards.

Create, approve and post all Engineering & Security staff schedules according to Highgate Hotel standards.

Develop and maintain the department’s annual budget.

Develop financial forecasts and actively participate in monthly profit/loss review meetings.

Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.

Ensure the hotel is in compliance with all local, state and federal laws.

Create and implement a preventative maintenance program for all hotel equipment.

Ensure that all emergency and life safety equipment and systems are inspected, tested, and certified per Highgate Hotel standards.

Ensure that room maintenance requests are handled in a prompt and courteous manner.

Follow up on all alarms immediately to determine the exact location and cause, determine emergency status, report findings to Front Desk, and take immediate action as necessary.

Assist as necessary with special projects and renovations.

Actively participate in energy conservation programs.

Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.

Ensure compliance with the Americans Disabilities Act (ADA).

Administer all vendor contracts controlled by the engineering department.

Support and participate in all Highgate Hotel programs.

Lead and participate in the Highgate Hotel Safety Committee.

Qualifications

At least 5 years of progressive facilities management experience in a hotel or related field, or a 4-year college degree with at least 1 year of related management experience, or a 2-year college degree with at least 3 years of related management experience.

High school diploma or equivalent required.

Stationary Engineer's license if required by local code.

Proficiency in HVAC, electrical, plumbing, boiler operations, and general maintenance skills.

Long hours and heavy work (exerting up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly) may be required.

Travel related to company business may be required.

Maintain a warm and friendly demeanor at all times.

Effective verbal and written communication with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Effective listening, understanding, and clarifying concerns raised by employees and guests.

Ability to multitask and prioritize departmental functions to meet deadlines.

Attentive, friendly, courteous, and service-oriented approach to all encounters with guests and employees.

Attend all required hotel meetings and trainings.

Participate in M.O.D. coverage as required.

Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling.

Maintain high standards of personal appearance and grooming, including wearing nametags.

Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Handle problems effectively, anticipating, preventing, identifying and solving problems as necessary.

Understand and evaluate complex information and data from various sources to meet appropriate objectives.

Maintain confidentiality of information.

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Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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