About this opportunity
Bassett Mechanical lists this Director of Engineering Solutions & Delivery opportunity in kaukauna, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Bassett Mechanical is a 3rd generation family-owned company that provides custom-built industrial refrigeration, HVAC, plumbing, metal fabricating and preventative maintenance service solutions to customers throughout the United States and the world. It is not only a great place to grow and thrive in your career. It is a place to truly belong. As a member of the Bassett Mechanical Team, you'll enjoy a competitive compensation and benefits package and many professional growth opportunities. From the moment you're hired, to the day you retire, you're a part of our Bassett Mechanical Team.
Position Purpose
Accountable for ensuring Engineering operates as an integrated, disciplined system that consistently produces clear, aligned, executable solutions from pursuit through execution. This role connects customer requirements, engineering flow, and execution viability—ensuring alignment across Sales, Estimating, Engineering, and Operations so the business delivers predictable outcomes and builds repeatable customer trust.
The role is responsible for system performance, not individual project execution. It ensures standards, decision frameworks, and workflows are consistently applied to reduce variability, rework, and misalignment before commitment.
Position Responsibilities
System Ownership & Engineering PerformanceOwn the performance of Engineering as a system including workflow, prioritization, capacity alignment, and decision quality
Ensure technical decisions, assumptions, and intent are clearly defined and sustained through execution
Drive consistency in how work is defined, evaluated, and delivered to improve throughput and predictability
Customer Solution IntegrityEnsure all solutions are clearly defined, aligned with customer needs, and executable within system constraints
Drive early clarity in scope, assumptions, constraints, and risk
Ensure alignment between customer expectations and execution reality
Cross-Functional Integration & AlignmentAct as the integrating authority between Sales, Estimating, Engineering, and Operations to ensure solutions are viable before commitment
Partner with Sales, Estimating, and Operations to align scope, cost, constructability, and serviceability
Ensure aligned technical position is maintained across all functions
Engineering Leadership & Organizational AlignmentOwn prioritization and tradeoff decisions across all engineering demand
Balance customer needs, business opportunity, engineering capacity, and system discipline
Apply clear decision frameworks so work advances only with adequate scope, assumptions, and risk visibility
Engineering Flow & Capacity ManagementEstablish and manage engineering workflow including intake, prioritization, and delivery
Align engineering capacity to business demand and strategic priorities
Maintain predictable throughput while enabling focus on complex, high-value opportunities
Maintain capacity visibility, backlog visibility, prioritization cadence, and escalation routines to support timely tradeoff decisions
Leadership & Capability DevelopmentLead and develop a team of engineering managers who own day-to-day execution, delivery, and team performance
Establish clear expectations, accountability, and role clarity across all engineering functions
Build technical capability and leadership depth to support sustainable growth
Process Discipline & Continuous ImprovementEnsure consistent use of standards, systems, and decision frameworks across Engineering
Drive continuous improvement focused on upstream clarity, reduced variability, and increased throughput
Identify system breakdowns and hold leaders accountable for corrective action and sustained discipline
Execution IntegrityEnsure technical intent holds through fabrication, installation, and service
Ensure alignment across Growth, Solutions, and Operations so what is sold, defined, and executed remains consistent
Support and maintain a safe and Lean work environment.
Other duties as assigned.
Summary of Skills, Knowledge and Abilities
Bachelor’s degree in Mechanical Engineering or equivalent experience
15+ years of engineering or technical operations experience in industrial, mechanical, refrigeration, HVAC, or related systems
10+ years of leadership experience in engineering or technical operations
Demonstrated ability to lead complex technical decision-making and risk evaluation
Demonstrated business, commercial, and financial acumen
Strong capability in balancing customer, technical, and operational constraints in decision-making
Deep understanding of technical solutions workflow, estimating, and execution processes
Proven ability to drive alignment across cross-functional teams
Strong process discipline, problem-solving ability, and leadership capability
Proven ability to lead and operate within ambiguity
Ability to balance technical rigor, business needs, and execution realities
Proven ability to drive process improvement cross-functionally
Direct Reports
Engineering Manager – Refrigeration
Engineering Manager – HVAC/P
Engineering Manager – Thermatech
Sr. Engineers
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Worksite address
kaukauna, WI, 54130, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.