DIRECTOR OF ENVIRONMENTAL SERVICES, HOSPITAL

Job description

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TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

TouchPoint is a member of Compass Group USA

Job Summary

The Director of Environmental Services is responsible for the overall leadership and management of the housekeeping department within a hospital facility. This role ensures a clean, safe, and welcoming environment for patients, visitors, and staff by coordinating and supporting all departmental activities. The Director partners closely with hospital leadership and clinical teams to maintain high standards of service excellence, regulatory compliance, and operational effectiveness.

Key Responsibilties:

Lead, train, coach, and develop Environmental Services associates to deliver consistent, high‑quality service

Oversee the department’s financial performance, including monitoring expenses and productivity metrics

Develop and manage the department’s operating budget, ensuring adherence to financial targets

Coordinate housekeeping operations with clinical and non‑clinical departments to support hospital operations

Maintain active communication with hospital administration and departmental leaders

Plan, organize, direct, and supervise daily EVS functions and workflows

Establish work standards and implement policies and procedures that promote efficiency and quality

Ensure compliance with all applicable regulatory and accrediting agencies

Proactively support facility goals, performance improvement initiatives, and patient satisfaction outcomes

Demonstrate strong leadership in achieving performance objectives and service standards

Participate in and support Total Quality Management and continuous improvement initiatives

Additional duties as assigned

Preferred Qualifications:

Minimum of2 years of Environmental Services or housekeeping management experience, preferable in a hospital, senior living, hotel, or comparable hospitality environment

Demonstrated ability to analyze and apply financial, productivity, and operational data

Strong business acumen with a focus on operational efficiency and service excellence

Excellent interpersonal and relationship‑building skills across all levels of an organization

High commitment to customer service, cleanliness, and quality standards

Ability to perform effectively in a fast‑paced environment while meeting goals and deadlines

Strong verbal and written communication skills, including public speaking

Proven participative leadership style with the ability to organize, prioritize, and lead teams

Strong organizational, administrative, stress‑management, and follow‑through skills

Proficiency in Windows‑based software, including Microsoft Word, Excel, PowerPoint, and Outlook

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

TouchPoint

PASCHA A BELNAVIS

Job Segment:

Housekeeping, Food Service, Hospitality

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Worksite address

panama city, FL, 32402, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.