About this opportunity
Uhcno lists this Director of Facilities & Campus Operations opportunity in new orleans, Louisiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Title: Director of Facilities & Campus Operations
Department: Administration / Operations
Reports To: Dr. Stanton McNeely, President
FLSA Status: Exempt
Location: On-site - University of Holy Cross, 4123 Woodland Drive, New Orleans, Louisiana 70131
Role Overview
The Director of Facilities & Campus Operations provides strategic and hands‑on leadershipfor the safe, reliable, attractive, and efficient operation of the University of HolyCross campus. The Director leads facilities personnel and external service partnerswhile building a proactive, service-oriented facilities program that anticipates needs,protects institutional assets, and supports the University’s academic mission andCatholic values.
Core Competencies
Proactive stewardship- Notices emerging needs, acts early, and uses inspections anddata to prevent service failures rather than merely responding to them.
People leadership - Builds trust, develops staff capability, sets clear expectations,and holds the team accountable with fairness and consistency.
Operational judgment- Balances safety, urgency, cost, campus impact, and long-termasset condition when establishing priorities.
Service orientation- Communicates respectfully, follows through, and treats facilitieswork as a direct contributor to the student and employee experience.
Financial discipline - Makes resource-conscious decisions, manages contracts carefully,and distinguishes immediate repairs from strategic capital needs.
Mission alignment- Demonstrates respect for the University’s Catholic identity andsupports a welcoming, community-centered campus environment.
Core Responsibilities
Facilities Leadership
Lead, coach, schedule, evaluate, and develop facilities, maintenance, grounds, custodial,and other assigned operations staff.
Establish clear performance expectations, safety practices, work standards, communicationroutines, and accountability for staff and contractors.
Foster a collaborative, service-minded team culture that treats faculty, staff, students,visitors, and vendors with professionalism and respect.
Assess staffing, skill, coverage, and training needs; participate in recruitment,onboarding, performance management, and succession planning.
Maintain a regular, visible presence throughout campus and model a proactive, solutions-orientedapproach to facilities service.
Proactive Maintenance
Develop, implement, and continuously improve a preventive and predictive maintenanceprogram for campus buildings, grounds, utility systems, equipment, and life-safetysystems.
Conduct routine campus and building inspections to identify deferred maintenance,safety hazards, operational risks, appearance issues, and repair needs before theybecome urgent.
Establish work-order priorities, service-level expectations, tracking practices, andfollow-up procedures that improve response time and stakeholder communication.
Maintain accurate records for maintenance history, warranties, inspections, equipmentinventories, asset condition, and planned replacements.
Use a computerized maintenance management system or similar tools to track work, analyzetrends, plan labor and materials, and report on outcomes.
Operations and Assets
Direct the maintenance, repair, and operational oversight of campus buildings, building systems, grounds, walkways, parking areas, furnishings, and related equipment.
Oversee HVAC, electrical, plumbing, roofing, building envelope, fire/life-safety,access, and other critical systems through internal staff and qualified contractors.
Coordinate seasonal, weather-related, and special-event preparation, including readinessfor classes, campus gatherings, public events, and holidays.
Partner with campus leaders to support space utilization, furniture needs, officeand classroom moves, minor renovations, and operational logistics.
Maintain attractive, safe, accessible, and welcoming campus conditions that reflectinstitutional standards and community pride.
Budget, Vendors, and Projects
Prepare and manage the annual facilities operating budget, including labor, supplies,utilities, maintenance contracts, equipment, and contingency needs.
Develop multi-year forecasts for deferred maintenance, equipment replacement, capitalrenewal, and campus improvement priorities.
Source, evaluate, negotiate, and manage vendors and service contracts; ensure workis competitively procured when appropriate, properly documented, completed to standard,and within budget.
Develop scopes of work, specifications, bid materials, and cost estimates in collaborationwith Finance, Procurement, and external technical resources.
Lead or coordinate small to mid-sized renovation, repair, renewal, and capital projectsfrom planning through closeout.
Monitor contractor performance, site safety, workmanship, schedule, insurance, warranties,and final documentation.
Safety, Compliance, and Resilience
Maintain compliance with applicable building, fire, environmental, occupational safety,accessibility, and public-health requirements.
Oversee routine testing, inspection, recordkeeping, and corrective action for applicablelife-safety systems and facilities-related compliance obligations.
Partner with University leadership, security, risk management, and emergency-responsestakeholders to maintain and improve emergency preparedness, business continuity,and incident-response plans.
Establish facilities readiness plans for hurricanes, severe weather, flooding, utilitydisruptions, and other events relevant to the New Orleans area.
Promote safe work practices, including appropriate training, personal protective equipment,contractor safety expectations, and incident reporting.
Identify energy-conservation, water-efficiency, waste-reduction, and sustainabilityopportunities that reduce operating cost and strengthen campus stewardship.
Comparable facilities roles assign accountability for life-safety systems, regulatorycompliance, emergency planning, environmental practices, energy management, and continuityplanning.
Campus Partnership
Serve as the primary facilities liaison to academic departments, student-facing offices,events, administrative departments, and senior leadership.
Communicate facilities priorities, planned disruptions, project status, emergencyupdates, and service expectations clearly and promptly.
Translate technical issues into practical recommendations that enable leadership tomake informed operational and financial decisions.
Develop key performance indicators and regular reports covering work-order performance,preventive-maintenance completion, asset condition, budget performance, project status,and customer service.
Perform other related duties consistent with the needs of a small, mission-drivenuniversity.
Ideal Candidate Attributes
Bachelor’s degree in facilities management, construction management, engineering,business, operations, or a related field; relevant combination of education, technicaltraining, and progressively responsible experience may be considered.
Five to eight years of progressively responsible facilities, building operations,maintenance, construction, or campus operations experience.
At least three years of direct people-management experience, including supervisionof maintenance, custodial, grounds, operations, or skilled-trades personnel.
Demonstrated experience managing preventive maintenance, work orders, vendors, contracts,budgets, and operational projects.
Working knowledge of building systems, including HVAC, plumbing, electrical, fire/life-safety, building envelope, and grounds operations.
Demonstrated ability to inspect facilities, identify risks and deficiencies, prioritizework, and make sound operational decisions.
Strong written, verbal, interpersonal, organizational, and customer-service skills.
Ability to respond to after-hours emergencies and support weather or other campusemergency operations as needed.
Experience in education, healthcare, hospitality, or another multi-building, customer-facingenvironment.
Familiarity with CMMS, building automation systems, energy management systems, andMicrosoft Office or comparable business tools.
Experience with Louisiana building, fire, safety, accessibility, and environmentalrequirements.
Relevant professional credential, such as Certified Facility Manager, Facilities ManagementProfessional, Project Management Professional, or trade licensure/certification.
Equal Opportunity The University of Holy Cross assures equal opportunity for all qualified persons withoutregard to race, color, religion, sex, national origin, age, handicap, marital status,or veterans’ status in the admission to, participation in, or employment of its programsand activities.
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Worksite address
new orleans, LA, 70123, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.