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TerraBella Senior Living

Director of Facility Operations (Maintenance)

fuquay varina, NC

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Job description

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short-term Respite. With a foundation rooted in purpose, hospitality, and connection, TerraBella fosters communities where both residents and Team Members thrive.

TerraBella Senior Living is hiring a Division Director of Facility Operations.

The Division Director of Facility Operations coordinates support functions essential to community building operations. This position is responsible for increasing the effectiveness and progress of the community Maintenance teams.

Responsibilities

Planning, reporting, goal setting, training and assistance with recruitment and selection of key positions

Provide and monitor of Owner Supplied Vendors and Budgets

Managing and completing resident work orders

Daily repairs & maintenance of multiple assets – multiple communities

A comprehensive strategy for preventative maintenance and extending useful life of assets (like roofs, parking lots, elevators, chillers, mechanical systems, HVAC, etc.)

Strategy and execution of cost containment for things like vendor contracts and energy usage

The ability to guide/train community engineers who often lack higher levels of skill because of our salary range for the job

Manage housekeeping details, such as:

Floor maintenance and technician training (carpeting and hard surfaces)

General cleanliness and sanitation

Trash removal systems

Chemical storage and usage

Pest control

Assist with Cap-ex Review on Existing Properties

Monitor Capital Construction Progress Schedules

Track Project Punch list

Perform Capital Construction Site Visits

Project coordination and controls

Coordinate contractor activities

Develop capital work scope

Prepare internal and external reports pertaining to project status

Analyze, manage, and mitigate risks

Responsible for assisting governmental services during inspections. Must be aware of all required regulations and insure the campus is compliant

Trains Director of Facility Operations with TELS system and preventive maintenance program

Reviews the maintenance of Community buildings to high standards of construction

Assist with the development of the Capital Budget and annual maintenance budgets

Oversees construction, remodeling and maintenance to all Community buildings.

Aid with maintenance contracts, electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness

Develops vendor relationships and negotiates contracts for maintenance services when appropriate

Assist with new community acquisitions including developing and implementing capital improvement plans

Ensure that room turns meet the respective standards for each community.

Manage multiple capital improvement projects at a time

Communicate progress of capital work with site and division personnel

Assist with vendor negotiation and establish material and work standards

Qualifications

A Bachelor’s or technical degree in a related field is desirable

A minimum of 15 years of experience in the management of facility operations preferred

HVAC experience or training

Working knowledge of machinery, tools, repair techniques, plumbing and related repair

Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for !

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It's just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. At Discovery Senior Living, we're unified by certain, core values, which we call our 'Pillars of Excellence'. They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Benefits You’ll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members. Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit:

Thank you for your interest in TerraBella Senior Living careers.

If you have any questions about the position you are applying for, please contact the community directly.

EOE D/V

JOB CODE:

#J-18808-Ljbffr

Who can apply

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