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PCH Hotels And Resorts, Inc.

Director of Front Office | Hotel & Convention Center

montgomery, AL

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Job description

Director of Front Office | Hotel & Convention Center

Job Category : Front Office

Requisition Number : DIREC

Posted : August 14, 2026

Full-Time

On-site

Locations

Showing 1 location

Montgomery

Montgomery, AL 36104, USA

Description

Director of Front Office

Renaissance Montgomery Hotel & Spa at the Convention Center

Montgomery, AL

We’re seeking a guest-focused professional to join our team as the Director of Front Office . If you are passionate about unforgettable guest experiences and motivating a team of dedicated individuals, we want to hear from you!

At the Renaissance Montgomery Hotel & Spa, we create experiences that bring people together at scale. Connected to the Montgomery Convention Center and the Montgomery Performing Arts Centre (MPAC) , this property sits at the center of the city’s business and cultural district.

With over 340 guest rooms , a full-service European-style spa , rooftop pool, multiple dining outlets, and the largest meeting and convention space in the region , this hotel is a market leader for group, association, and citywide events.

As part of the PCH Hotels & Resorts portfolio, you’ll join a team known for performance and a commitment to delivering Hospitality with Heart & Soul.

What you Will Bring to the Table:

Minimum 3 years Front Office Management experience in a high-volume, full-service hotel or resort

Ability to manage departmental P&L, forecast labor hours against occupancy fluctuations, and drive front-desk upsell programs

Experience preparing for brand standard audits, quality assurance (QA) inspections, and night audit oversight

Crisis Management experience

Why Join US?

Join a Market-Leading Asset – Represent the largest and most active meetings product in the region, with unmatched convention and event capabilities

Culture That Matters – Join a company grounded in core values, where trust, relationships, and people come first

Collaborative Support – Partner with experienced leaders in Sales, Marketing, and Operations across PCH Hotels & Resorts

Career Growth – Be part of a portfolio of award-winning hotels with opportunities to grow your career

Competitive Rewards – Comprehensive compensation and benefits, including medical, dental, vision, 401(k), PTO, and travel perks

If you’re ready to lead at a high level and drive results for one of the Southeast’s most unique convention hotel experiences, we’d love to connect!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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Worksite address

montgomery, AL, 36136, US

Who can apply

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