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Job description
Capital One is seeking a Product Design Director to lead the Frontline Servicing Experiences design team, shaping end-to-end design strategy for live customer interactions across backend platforms and agent tools.
You will guide Design Leads, evolve the design system, and partner with Product and Engineering to drive roadmap alignment and high‑impact experiences in a fast-paced, high-stakes environment.
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Worksite address
mclean, VA, 22107, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.