About this opportunity
SmartRent lists this Director of Global Customer Experience (Hybrid) opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
SmartRent, a leading proptech company, seeks a Director of Customer Service to oversee a nationwide and offshore team, shaping strategic direction for resident and property manager support.
The role requires building scalable processes, managing KPIs and SLAs, and collaborating with product and engineering to optimize the support experience. Hybrid role from Scottsdale, AZ headquarters.
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.