About this opportunity
Blue Shield of CA lists this Director of Government Markets CX Excellence opportunity in long beach, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Blue Shield of California is seeking a Director of Government Markets Customer Experience to lead the Government Markets Customer Service team. You will guide frontline agents, supervisors, and managers to deliver high-quality, accessible healthcare support for members.
The role emphasizes accountability, compassion, and continuous improvement to strengthen member trust and outcomes. The position requires extensive leadership experience, a strong background in health insurance, and a track
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Worksite address
long beach, CA, 90899, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.