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Blue Shield of CA

Director of Government Markets CX Excellence

rancho cordova, CA

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Job description

Blue Shield of CA is seeking a Director of Government Markets Customer Experience to lead the frontline teams delivering member support. The role reports to Sr.

Director of Government Markets Customer Experience and focuses on accountability, compassion, and continuous improvement to drive trust and better health outcomes. The ideal candidate will have a bachelor's degree, at least 10 years of relevant experience including 6 years in management, and deep knowledge of government markets health

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Worksite address

rancho cordova, CA, 95741, US

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