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Job description
Blue Shield of California seeks a Director of Government Markets Customer Experience to lead frontline agents, supervisors, and managers, ensuring member interactions reflect our commitment to service and accessibility in government programs.
The role drives accountability, compassionate leadership, and continuous improvement to deliver high‑quality support that strengthens trust and improves health outcomes.
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Worksite address
san diego, CA, 92189, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.