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Kansas Athletics, Inc

Director of Hospitality and Premium Experiences

lawrence, KS

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About this opportunity

Kansas Athletics, Inc lists this Director of Hospitality and Premium Experiences opportunity in lawrence, Kansas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The Director of Hospitality & Premium Experiences serves as the departmental leader for hospitality operations and development communications. This position oversees all premium hospitality spaces, game-day hospitality operations and staffing while ensuring a best-in-class experience for Kansas Athletics donors and guests.Lead all Development hospitality operations and premium experience initiatives;Oversee all premium hospitality spaces and donor hospitality environments, ensuring consistent delivery of exceptional guest experiences;Lead development communications for donor-facing correspondence, event communications, and coordination of messaging across the development team;Supervise and coordinate student workers and graduate assistants (GAs) supporting hospitality and event operations, including scheduling, training, and day-to-day direction;Serve as the primary point of contact for K Club items, coordinating logistics and communication for those functions;Provide events support for Development signature events and donor functions, assisting with planning, logistics, and on-site execution;Partner with the Director of Signature Events & Stewardship to coordinate travel logistics, hotel accommodations, transportation, and hospitality arrangements for donor groups;Supervise and provide leadership to one Development Coordinator, including delegation of duties, training, and performance management;Oversee the hospitality budget, working with the gift administrator to process payments;Recommend and implement strategies to increase donor engagement and operational efficiency;Other work-related duties as assigned by the Athletics Director or their designee.

Required Qualifications:

Bachelor's degree from an accredited college or university;Minimum two years full-time work experience in a professional office setting, preferably including hospitality, events, or development communications;Demonstrated proficiency using the Microsoft Office suite (Excel, Word, etc.);Demonstrated excellent verbal and written communication skills;Demonstrated organizational skills with the ability to multitask;Experience successfully dealing with the public while providing exceptional customer service;Prior experience supervising staff, student workers, or graduate assistants;Self-starter that takes a proactive approach to work;Ability and willingness to travel as needed;Ability and willingness to work occasional evenings, weekends, and holidays, as needed;Knowledge of and commitment to NCAA rules.

Preferred Qualifications:

Previous event and/or hospitality work experience in a collegiate athletics environment;Master's degree from an accredited college or university.

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Worksite address

lawrence, KS, 66045, US

Who can apply

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